The AI Debate: AI Delivers Better Customer Experience Than Humans

"Artificial Intelligence delivers better experiences for customers than humans do.” Agree or disagree? Join us for a dynamic, inclusive debate.

As one of the leading trends in technology, Artificial Intelligence (AI) continues to grow in popularity for businesses. Many brands now use it as an essential tool to provide hyper-personalised, and engaging customer experiences. 

Content curated around your identity and inferred or declared preferences, your favourite elevator music on repeat while you’re lucky number 11 in the queue, chatting away in an automated conversation whilst you shop online  – How far can content be personalised before it becomes an echo chamber? And what does this all mean for the future of customer experience?

Ambit & New Zealand Media and Entertainment (NZME) bring together some of New Zealand’s most experienced, and opinionated, thought leaders to share their experiences in the form of a debate on the topic: "AI delivers better experiences for customers than humans do."

Two teams will thrash it out, and there will be ample opportunity for the audience to get involved!

Join us for a thought-provoking, participatory evening, complete with drinks, snacks and plenty of networking opportunities.

View the event website for more information.